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EAU Claire Patient Resources

For Patients

Our commitment to serving the residents of Columbia, South Carolina and the surrounding Midlands areas is shown through a number of support programs for patients who need access to high quality health care. These programs are designed to benefit patients who may otherwise not have access to medical services.

Find helpful resources for patients below:

It is our pleasure to help everyone in any way that we can. Should you need to ask a question or schedule an appointment, please contact us.

Become a Patient

Patient Demographic Forms



Appointment Checklist

•  Picture ID

• Payment / Co-pay for Services         

• All Medications You are Currently Taking  (Over the counter and prescription)       

• Insurance Card

• Up-to-Date Immunization Records

• Documents from recent: 

 Emergency Room Visits

 Urgent Care Visits

 Specialty Office Visits     

Cancellation, Late & No Show Policy

Your appointment time is very important.  Arriving late for your visit affects other patients who arrive on time for their scheduled visit.  If time does not permit, we may need to reschedule your or your child’s appointment.

After Hours Coverage & Saturday Walk-In Clinic

If you have an emergency, please call 911 immediately or go to the nearest emergency room. Any patient that has an urgent matter but does not require emergency attention can call the phone number of your medical home to be connected to a medical provider on call.

For your convenience, any ECCHC patient needing non-emergency care on Saturdays, can receive medical care at the Saturday Walk-In Clinic with no appointment necessary.  The Saturday Walk-In Clinic is located at:

Five Points Pediatrics                   Adults & Pharmacy: Saturdays 9:00 a.m.- 1:00 p.m.

1228 Harden Street                            Pediatrics: Saturdays 9:00 a.m.- 4:00 p.m.

Columbia, SC 29204

(803) 748-7002

Financial Assistance

Eau Claire Cooperative Health Center offers assistance to patients through a number of affordable health coverage programs:

Financial ·         Good Samaritan Plan

·         Health Insurance Marketplace

·         Richland Care

·         Best Chance Network

·         South Carolina Migrant Health Program

·         Healthy Connections and Healthy Outcomes Plan (SC Medicaid)

The Good Samaritan Plan is a sliding fee scale payment plan that provides financial assistance to uninsured patients.  No one is turned away because of their financial status.  The sliding fee scale is based on a person’s household income.  The Good Samaritan Plan will help patients with the cost of medical visits, lab work, procedures, and immunizations.  Applications are available at any Eau Claire Cooperative Health Center site.  For questions or more information, call (803) 733-5969 ext. 4129.

The Health Insurance Marketplace offers health insurance plans and, depending on income, lower premiums with a tax credit which can be applied directly to monthly premiums immediately.  Individuals may also qualify for cost-sharing reductions, which lowers out of pocket costs like deductibles and co-payments. For more information about enrollment into the Health Insurance Marketplace, please contact our Certified Application Counselors at (803) 754-0887.

Ask about any of the programs listed above when you schedule your appointment.


Patient Portal


Patient portal

Access your health information 24/7 online or on your mobile device. Patients can request appointments, request prescription refills, view test results, send a message to your care team, and view account statements and pay bills. To access the patient portal, please click here

Interpretive Services

Eau Claire Cooperative Health Center offers interpretation and translation services to patients.  If you are in need of an interpreter, please request one when scheduling your appointment. Interpretive Services includes in person interpreting, American Sign Language, telephone interpreting, and translation.