The friendly staff at Eau Claire Cooperative Health Centers welcomes your call and looks forward to serving you. If you have any questions about our services, please call the location near you or use our secure online contact form.
View a list of our clinic locations along with detailed contact information for each clinic.
Phone: (803) 733-5969 ext. 4139
Fax: (803) 217-0026
View a list of career opportunities at ECCHC
In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Eau Claire Cooperative Health Centers, and they will contact us.
If you have an urgent medical need and you need to talk to one of our doctors after our regular hours, please call the location near you. A doctor is on-call 24 hours a day. Your call will be returned promptly.
At Eau Claire Cooperative Health Centers, we accept Medicaid, Medicare, and most major insurance plans. Please contact your insurance company or you may call the location near you to find out if we accept your insurance plan.
We also work with uninsured and underinsured patients through our Good Samaritan Plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.
If you have a question related to your bill or insurance, please ask to speak with a billing specialist when you call.
If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.
Prescriptions and refills for established patients of Eau Claire Cooperative Health Centers are routinely issued during our regular office hours. You can make your request by calling your doctor’s office location. No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
Requests for medical records are routinely issued during our regular office hours. You can make your request by calling your doctor’s office location. No requests can be fulfilled during the evenings, weekends, or holidays.
Please do not use this form if you have an urgent medical problem or you need to re-schedule an existing appointment. Instead, please call your doctor’s office directly.